All Courses are ICC Preferred Education Provider

Making Yourself Essential Parts 1 & 2.  Being indispensable is dangerous, therefore, this course redefines the need to elevate code enforcement officers as essential workers within our municipalities. Discussions and strategies on how to remain essential dominates the focus of this presentation. 

Officer Safety Part 1 & 2:  Code enforcement duties can be stressful.  Encountering a threatening or dangerous situation may occur.  Having a prepared mindset, strong communication skills, and de-escalation training imperative.  Greg will help with the guardian mindset, communication skills situational awareness and other ways to keep us safe. 

Crash Course Parts I and II: Buckle up and get ready to sprint through the chapters of the 2018 International Property Maintenance Code (IPMC)!  Learn to quickly navigate the IPMC in a fast-paced format. Particular attention will be placed on Chapter One (Scope and Administration) and Chapter Three (General Requirements). Don’t forget to bring your IPMC book to class.  Participation is required! 

Do absentee landlords drive you crazy?  Do you have one of those cases that you can’t close because there is no responsible party? If so, this is the class for you! Attend this session and learn some basic skip-tracing techniques. You will also get some tips on getting people to work with you once you locate them.

Observations and notes are a good start, but photos really cement your case…or do they?  This course briefly touches on the technical aspects of photography, but really focuses on how to highlight your observations and make sure the viewer sees and feels the way you did when you were at the property.  We'll also touch on how to organize and present your photographs for judicial proceedings or administrative hearings.

This course details the necessity for code enforcement to reach beyond their customary roles within their jurisdictions and expand their duties to better serve their constituents. Code enforcement’s expanded duties also confirms the status as essential employees while managing the difficulties of transitioning from these customary duties and responsibilities.

While out conducting inspections for code compliance, it is important to follow proper procedures to keep you safe. This class will give an overview of how to prepare for and how to safely approach properties while conducting enforcement inspections from the office to the field.

Manegirial discussion on evaluations, disciplinary actions and managing difficult employees.

Course: IZC Crash Course 1 and 2: Buckle up and get ready to sprint through the chapters and learn to quickly navigate the study guides in a fast and unforgettable format. Don’t forget to being your IZC book and Legal Aspects.

Housing Inspections 101 Part 1 & 2:  This basic course provides attendees with an overview of the creation and implementation of a rental inspection program within their jurisdiction also how to conduct housing inspections.  The 2018 IPMC code will be referenced.

Mold has forever been a hot topic with Code Enforcement agencies. We will discuss mold aspects, how to effectively conduct inspections as well as how to write up notices to gain compliance.

This course details the collection of key performance measures, engaging with internal and external customers and meeting and exceeding code enforcement prioritized responsibilities to separate you from other managers without using divisive means to create a contentious work environment.

This class will cover the creation and current usage of rental licensing and registration programs as an enforcement tool. Both Seattle and Minneapolis found that their rental properties were not being managed well and they were not tracking ownership well either. They both decided to try a Rental Licensing program that required inspections to go along with it. This class will discuss the pros and cons of this type of enforcement. 

This course discusses strategies for code officers, managers and other employees to excel in the workplace by utilizing a consistent, high output, chronicled workload that details the effectiveness. of the employee. It also details how the power of positivity can influence subordinates as well as your direct report. Mentoring and coaching others shows leadership qualities that assists you in excelling in the workplace.

Convincing people to do what you want them to do, and making them feel like it was their idea isn't a skill…it's an art.  This presentation will help you recognize the subtle hints that you're making progress in the discussion and help you to tap in to the words, gestures, and emotions that help to bring about voluntary compliance.

Giving a presentation on something implies that you are the expert in the topic so it’s important that you can demonstrate this by determining the demographic of your audience and presenting in a way that they can understand. This course is designed to assist potential regulatory trainers with effective techniques on delivering training material. With a concentration on providing training to regulatory officials, this course will help the potential trainers talk to other subject matter experts about best practices, while maintaining the interest of the attendee. This course will assist with creating presenter style and technique, as well as provide a roadmap and tips for public speaking.

This course serves as a woman’s perspective of transitioning from law enforcement to code enforcement and the lessons learned along the way. This presentation will prepare the participant on how to use your gender as an asset. Participants will learn of and share an experience in which they've tapped into a previous career to get today’s work done, how they used their gender "tactically", gained allies outside of Code Enforcement, as well as discuss programs they've embraced to obtain success as a Code Enforcement Professional. 

TBD